Welcome to BPO Services

We as a company aim to bring together the best & the most experienced human resource and technology under the same roof. It is our constant endeavor to develop and nurture the most potent and yet highly under-utilized resource, the human resource.

Business Process Outsourcing

Transcription Services

The services we render are tailor-made for success, ensuring that they fit your requirements. The PTC BPO Services voice process is focused on equipping representatives to liaise with contacts and customers to achieve tasks. The agents handling voice processes are given the updated information on products/services of clients across the globe. The internal research is done by our team of efficient professionals with support from the managers and supervisors.


Voice

Customer Service
Retention / Cancellations
Tele-Sales
Order Taking
Appointment Setting
Lead Generation
L0 / L1 / L2 Technical Support
Infomercials
Direct Response
Customer Loyalty Programs
Call Quality Audit Program
Market Research & Surveys

Non - Voice

Order Processing
Billing
Transcription
Customer Service - Email / Chat based
Technical Support - Email / Chat based