Outbound, Inbound and Back Office Services

PTC BPO Services is a trend-setter among business process outsourcing companies. We have cutting-edge technology and robust infrastructure to manage all our projects efficiently. We are equipped with latest facilities like Predictive Dialer, ACD, IVR, Soft/Hard IP Phone, Voice Logging and Call Recording. The call center services offered by PTC are divided under three main heads which are outbound, inbound and back office services.
PTC has the expertise and skilled manpower to set up and manage large outbound and inbound International call center services. Our call center agents are well trained and proficient enough to handle large volumes of calls, chats, web integration in a professional manner. The agents are provided in-house training starting from greeting the customers over the phone, calls pertaining to surveys, lead generation, verifications, collections and sales.
PTC BPO Services is your one stop business process outsourcing firm for all your contact center requirements. All you need to do is experience the change.